Privacy Policy

This Privacy Policy describes how Veri ("Veri," "we," "us") collects, uses, and shares information when you use our website, APIs, SDK, dashboard, and training and deployment services (collectively, the "Services").

1. Information we collect

We collect the following categories of information:

• Account information. Name, email address, and authentication identifiers when you sign up.
• Customer content. Datasets, prompts, training configurations, model artifacts, and inference inputs and outputs that you submit through the Services.
• Usage and device data. Log data, IP address, browser and device information, request metadata, and performance metrics.
• Billing information. If you subscribe to a paid plan, our payment processor collects your payment details. We do not store full card numbers.
• Communications. Messages you send to support and any feedback you share.

2. How we use information

We use information to:

• Provide, operate, and improve the Services.
• Run the training and inference jobs you submit, including provisioning compute and serving model outputs.
• Authenticate users, prevent abuse, debug issues, and secure the platform.
• Send transactional and service-related communications.
• Comply with legal obligations.

We do not use customer content to train our own foundation models. Your datasets and trained weights remain yours.

3. How we share information

We share information with the following categories of recipients:

• Sub-processors. Third-party providers we use to deliver the Services. As of the date above, our primary sub-processors include Clerk (authentication), PlanetScale (database), Amazon Web Services and Modal Labs (compute and storage), Datadog (logging and metrics), and Stripe (payments, when applicable).
• Legal & safety. When required by law, subpoena, or to protect the rights, property, or safety of Veri, our users, or the public.
• Business transfers. In connection with a merger, acquisition, or sale of assets, subject to standard confidentiality protections.

We do not sell personal information.

4. Data retention

We retain account information for as long as your account is active. Customer content is retained until you delete it or close your account. Logs and operational metrics are typically retained for up to 90 days. Backups may persist for a limited additional period before being overwritten.

5. Your rights

Depending on where you live, you may have rights to access, correct, delete, or export your personal information, or to object to or restrict certain processing. To exercise these rights, email privacy@veri.studio. We will respond within the time frame required by applicable law.

6. Security

We use technical and organizational measures designed to protect your information, including encryption in transit, access controls, and monitoring. No system is perfectly secure; please use a strong password and notify us of any suspected compromise.

7. International transfers

Veri operates from the United States and our sub-processors may process data in other countries. Where required, we rely on appropriate transfer mechanisms such as Standard Contractual Clauses.

8. Children

The Services are not directed to children under 13 (or the equivalent minimum age in your jurisdiction), and we do not knowingly collect their personal information.

9. Changes to this policy

We may update this Privacy Policy from time to time. If changes are material, we will provide reasonable notice. Continued use of the Services after an update constitutes acceptance of the updated policy.

10. Contact

Questions or requests? Email privacy@veri.studio or reach us through Support.